Miette Hot Springs Bungalows | Delayed opening for the 2020 season
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Delayed opening for the 2020 season

May 21, 2020 Update

Dear Valued Guests,

Parks Canada has notified Miette Hot Springs Bungalows that due to the ongoing Covid-19 Pandemic Response, there will be a further delay in opening for the 2020 season. Although camping and other low risk activities will be permitted in Jasper National Park by June 21st, access to the Miette Hot Springs Pools will continue to be restricted. The reopening of the hot springs will coincide with the reopening of provincial pools in what is Stage 3 of Alberta’s Relaunch Strategy. Although an exact timeline for these facilities to relaunch has yet to be determined, our new tentative date for opening is now July 1st 2020. Again, this is subject to change and will depend on our ability to keep infections in our province low.

Miette Hot Springs Bungalows operates in tandem with the government operated Miette Hot Springs for many reasons. Parks Canada supplies our property with the infrastructure to operate and to do so safely. We wholeheartedly support any decision to delay our opening as it is to keep our guests, visitors, staff, family and community safe. There is much to be carefully considered with new health measures to be implemented and we will patiently stand by for those decisions to be made responsibly.

In the meantime, the Miette Bungalows team is working very hard to be ready for when the time comes to welcome all our beloved guests back to our beautiful valley. Over the winter and spring months we have updated many of our units and have taken the opportunity to continue improving and updating our property. The safety and well-being of our guests and staff is paramount and we will be implementing additional cleaning and safety protocols to ensure our property can be enjoyed with confidence and peace of mind.

Although this delay in opening is inconvenient and may be frustrating, the truth is, it’s just not time yet. When it is, we promise will be here waiting for you.

For those guests who booked with us directly and have been impacted by this further delay in opening, you can expect confirmation of cancellation to be processed and sent via email between May 20th and May 23rd. We will do all the work!

Those who have booked through an online booking platform, such as Booking.com must initiate and complete their request of cancellation by directly contacting that company. If you are in need of assistance, please don’t hesitate to email us. We will do our best to help!

A reminder that Miette Hot Springs Bungalows does not take a deposit at the time of booking. Credit cards are simply pre-authorized for the first night stay to guarantee and hold your reservation. This results in a temporary hold for 5-10 business days and is seen as a pending transaction on your credit card statement. This amount is released back to you at the end of that period.

If you would like to reschedule your stay with us, we would be more than happy to assist you. Please email us with your new dates and we will do our very best to accommodate you.

We hope you and your loved ones stay safe and healthy and wish you all the very best during these most difficult times. The Virlas family and Miette team looks forward to welcoming you all back as soon as it is safe to do so. Take good care!

Sincerely,

Constantina Virlas
General Manager
Miette Hot Springs Bungalows

April 24, 2020 Update

It is with a heavy heart that we announce our delayed opening for the 2020 season. Miette Hot Springs Bungalows is now tentatively scheduled to open June 5th, 2020. Unfortunately, this date is also subject to change. Parks Canada officially announced on April 15, 2020 that all Parks facilities across Canada will remain closed until at least May 31st. Although, this is a very difficult thing to accept, we wholeheartedly support the decision and believe this is the best way to get us all back to normal daily life. 

Miette Hot Springs Bungalows and the Fiddle Valley is a magical place for many. A breathtaking place to get away and disconnect from the hustle and bustle and reconnect with your loved ones. A place to JUST BE. An authentic back country retreat where you can behold wildlife often grazing at your feet or plucking berries from the surrounding forest. Where families come to create cherished memories year after year. Please know that we are extremely grateful you have chosen us to be your quiet place. We look forward to pressing that reset button along with you when the time is right. 

To those guests who booked with us directly and have been impacted by this delay in opening, you can expect confirmation of cancellation to be processed and sent via email between April 20th and April 23rd. We will do all the work! 

Those who have booked through an online booking agent/service, such as Booking.com must initiate and complete their request of cancellation by directly contacting that company. If you are in need of assistance, please don’t hesitate to email us. We will do our best to help!

A reminder that Miette Hot Springs Bungalows does not take a deposit at the time of booking. Credit cards are simply pre-authorized for the first night stay to guarantee and hold your reservation. This results in a temporary hold for 5-10 business days and is seen as a pending transaction on your credit card statement. This amount is released back to you at the end of that period.  If you would like to reschedule your stay with us, we would be more than happy to assist you. Please email us with your new dates and we will do our very best to accommodate you. 

We hope you and your loved ones stay safe and healthy and wish you all the very best during these most difficult times. The Virlas family and Miette team looks forward to welcoming you all back as soon as it is safe to do so. Take good care!

Sincerely,

Constantina Virlas 
General Manager
Miette Hot Springs Bungalows